CSG FAQs
General
Academic Labs
Accounts
E-Mail
ECE Policies
Network
Remote Access
Software
UNIX/Linux
Web Pages
General Information
- How do I print from Windows or Mac?
- How can I use Samba?
- How can I find out more about the Computer Support Group members?
Academic Labs
- Where can I get an overview about the Academic Labs?
- Where can I get information about the PC labs?
- Where can I get information about the UNIX labs?
- I don't know anything about UNIX. Can you help me?
- What editors are available in the UNIX lab?
- What other resources are available in the UNIX labs?
- How do I access the 3.5 disk?
- Why would I want to use a windowed UNIX environment?
- How do I access acme?
- Does my OIT account work in the UNIX lab in Klaus?
- I get a "can't open display: refused by server" error.
- All of a sudden, I can't save files, what happened?
- How do I change my login shell?
- I can login, but can't get a shell.
- Where can I get information about OIT's labs?
- Printing in the Labs
- Overview of printing from the labs (including color printing and print quotas)
- What PRINT commands do I need to know on the UNIX machines?
- What is the printer's name in the Klaus labs?
- How do I set a defalt printer in my setup files?
- The printer queue is stuck.
- How can I see how many print jobs are before mine in the queue?
- Where can I get information about my student accounts?
- What software is supported in the labs?
- What is the UA schedule?
- How do I access my PC Lab (Windows) files ("Z-Drive") remotely?
Account Information
- What are the guidelines for choosing a good password?
- How can I access my account from off-campus or from resnet?
- As a student, what do I need to know about my accounts (UNIX and NT)?
- How can I request an ECE account (faculty/staff/graduate student)?
ECE Policies
- What is the ECE Computer Account Administration Policy?
- What is the Anonymous FTP Policy?
- What are the procedures and guidelines for ECE machines?
- What is the policy about personal web pages?
- What is the external access policy?
- What is the residence hall (RESNET) access policy?
- How do I configure my e-mail reader?
- How do I forward e-mail to another account?
- How do I set up Spam filters?
Network
Remote Access
- How do I set up SecureCRT to access my ECE UNIX account from off-campus?
- How do I configure a free X-Windows emulator for off campus use?
- How do I access my Windows files from my UNIX account?
- How to create an SSH tunnel for remote desktop access to a machine in ECE's network while off campus?
Software
- What software is supported on faculty/staff Windows machines?
- What software is supported in the Academic PC labs?
- What software is available on solaris machines?
- How do I access software in the academic UNIX labs?
- Which UNIX software requires me to setup my shell before I can run it properly?
- The application I want to run cannot find the license server.
- What can I find out about FrameMaker?
- What can I find out about Matlab?
- How do I update my Matlab license on a Windows machine?
- What can I find out about Netscape?
- What can I find out about XV?
- What can you tell me about viruses and AntiVirus software?
- What is a virus?
- How do I know if this warning someone sent is about a real virus or just a hoax?
- I think my machine is sick; how can I tell if it has a virus or just some bacteria growing in it?
- My anti-virus software just said I had a virus, now what do I do?
- OK, so I disinfected my machine. Now what were all those things?
- How do I prevent further infections?
- What anti-virus software can I use?
- How do I set up SecureCRT on my PC to access my account remotely?
UNIX/Linux
- I am having problems logging in to the console of the Linux machines. What can I do to fix it?
- I am new to UNIX. What can you tell me about UNIX?
- How can I get a named ECE account (faculty/staff/graduate students only)?
- What is the supported .cshrc?
- What editors are available in the UNIX lab?
- What other resources are available in the UNIX lab?
- How do I access the 3.5 disk in the UNIX lab?
- Why would I want to use a windowed UNIX environment?
- How do I access acme?
- Does my OIT account work in the UNIX lab in Klaus?
- I get a "can't open display: refused by server" error.
- All of a sudden, I can't save files, what happened?
- How do I change my login shell?
- I can login, but can't get a shell.
- How can I get more information about TeX?
- Which UNIX software requires me to setup my shell before I can run it properly?
Web Pages
- How can I get a directory on users.ece.gatech.edu for my personal web pages?
- What information do I need to know about my personal home page?
- What information do I need to know about my group/lab or course pages?
- What do I need to know in order to edit my web pages?
- What tools/scripts does CSG provide for me to use with my web pages?
- How can I get a Webstats report about who has been visiting my pages on the ECE web server?
My question still has not been answered, how can I get further assistance?
Last revised on April 25, 2013.
